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Frequently asked questions
Orders & PaymentShipping & DeliveryReturns & RefundsProducts & CompatibilitySoftware & UpdatesWarrantySupport & Contact
Are your Autel and Milwaukee products brand new and genuine?
Yes. DiagDepot is a North American Autel distributor – all products are brand new and genuine.
How do I know which diagnostic tool is right for my vehicle?
Contact us by phone or email and our team will help you find the right tool. For additional help, visit autel.us/tech-support.
Do Autel tools work on all vehicle makes and models?
Compatibility varies by tool and model. Contact us or visit Autel's website to find the best match for your vehicle.
Are software updates included with my purchase?
Yes! Once you register your unit, you receive one year of free software updates.
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