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Frequently asked questions
Orders & PaymentShipping & DeliveryReturns & RefundsProducts & CompatibilitySoftware & UpdatesWarrantySupport & Contact
What warranty comes with my purchase?
Your purchase includes a one-year manufacturer's warranty covering defects in materials and workmanship.
Who do I contact for a warranty claim?
Warranty claims are handled by Autel directly at autel.us/warranty-returns.
What is not covered under warranty?
The warranty does not cover lost or stolen products, cracked screens, liquid or fire damage, damage from misuse or unauthorized repairs, consumable parts, or products not used as intended.
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